Complaint Review: Burlington Kia - Burlington New Jersey

I received an e-mail asking if I was seeking a car loan. I filled out the form and today 3/13/09 I was contacted by Burlington Kia, the reps name was s**t. She indicated to me they received my application and I was approved at Burlington Kia.

I was told to bring my drivers License and 2 recent pay stubs for proof of my income and identity... I was in the middle of a meeting so I was unable to ask her some questions I had. 10 Minutes later I called her and left her a Voicemail indicating I had some questions. Burlington Kia.

1 Hour later I received a call from a Shane or Sean telling me s**t asked him to get back to me to answer my questions. I asked him if they had any Chrysler 300's he asked me to hold while he checked, 2 minutes later he came back and told me they have 5 on their lot. I asked him the price ranges and again was put on hold. Burlington Kia.

After a few minutes he returned once again with a range. I then wanted to know a bit about these 5 300's that they had on their lot, he indicated to me that he would have a sales person get back to me in 10 minutes.. 10 minutes lapsed then 1 hour so I decided to call and speak to a sales rep. Burlington Kia.

I was given the run around and finally spoke to a Kia rep who confirmed they had this type of used car I was seeking but stated it would be best to come in and choose from their inventory.. I left work and drove 45 minutes to Burlington only to enter their lot and find not even 1 Chrysler 300. Burlington Kia.

I went in to speak with a salesmen who said they only had 1 a week ago that he knew of and that one was sold.. It was not the salesman's fault I was brought in under false promises so I decided to take him up on the offer to go to the VW lot and see if there were any vehicles I liked. Burlington Kia.

I found 2 and decided which one I wanted. I told him to call s**t to get my pre approval and he stated that he already looked me up and there was no pre approval. He also stated that when s**t or anyone from her department contacts a potential client it understood that when they come in they need to be approved. Burlington Kia.

So not only was I told they had the vehicle I was looking for and drove 45 minutes to find it was not so. but my so called pre approval was a false tactic to get me in the door.. I will be contacting the department of consumer affairs as well as the attorney generals office.

I hope this report saves people from the scam of Bait and Switch.. I am a pretty savvy business women, that is why I called back several times to get the information I needed. They knew just what to tell me to get me in the door. Sorry Burlington Kia I am to Savvy to fall for your Scam. This is not the last you will be hearing about this. Burlington Kia.

Kerbecksucks

Philadelphia, Pennsylvania

U.S.A.