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  • Report:  #106702

Complaint Review: Buymixtapes.com - Greensburg Pennsylvania

Reported By:
- Paterson, New Jersey,
Submitted:
Updated:

Buymixtapes.com
www.buymixtapes.com Greensburg, 15601 Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I did not have any problems with buymixtapes.com up until a little while ago when it would not let me login even though I know I am using my correct username and password. I have sent them several emails and they have still not responded to me. They don't even have a number to contact them.

Jessica

Newark, New Jersey
U.S.A.


1 Updates & Rebuttals

Michael

Greensburg,
Pennsylvania,
U.S.A.
IP Address logging is no longer used, E-mails are responded to promptly

#2REBUTTAL Owner of company

Wed, January 17, 2007

IP address logging is no longer used, you can log in from any computer. The reason we originally used IP address logging is because people were sharing accounts by posting login information on various forums. This caused the download speed to decrease to 1k/s for members. IP address logging has been disabled because it caused too many problems. We have not had any customer issues/problems in 3 years, everything is running smoothly. All e-mails are answered within 12 hours. Typically most e-mails are repsonded to within 1 hour, if not less. The number to contact us at is on our join now page.

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