Michael
Greensburg,#2REBUTTAL Owner of company
Wed, January 10, 2007
1. IP Address logging is no longer used on the site. IP address logging has not been used since October of 2005, this should fix everyone's problem. You can log into the site from any computer. 2. People were signing up 2-3 times a month because their IP address changed each time they connected to the internet. This is why IP address logging is no longer used. You can log into the site from any computer. Since people were signing up 2-3 times a month, this is what caused the issue of people being billed more than once a month. 3. Since IP address logging is no longer used, things have been running smoothly since Oct 2005. As you can tell, we have not had any complaints in 3 years since IP address logging is no longer used. 4. All customer e-mails are responded to promptly. Normally within 12 hours, but usually you will have a response to your e-mail within 1 hour.