- Report: #1151622
Complaint Review: California Veterinary Specialists - Ontario California
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California Veterinary Specialists
2409 S. Vineyard Ave Suite O Ontario, 91761 California, USA
Phone:
(909) 947-3600
Web:
http://www.californiaveterinaryspecialists.com/
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California Veterinary Specialists CVS They lied to me and splinted my puppies legs without setting the bones telling me that due to the breaks in both legs, the bones could not be set and they could only be fixed with surgery. Ontario California
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This place is a joke. My Yorkie poodle fell down the stairs and broke both of his front legs. When taking him here for treatment, they specifically told us that due to the way the bones broke, they could not set the bones (put them back together) and that he needed surgery that would cost between $5-10K! They splinted both legs leaving them broken and without setting an appointment, said we would have to wait for the surgeon that would be in three days from then. We could not wait around without a solid appt to be seen or for the surgery date to be set, so we had the xrays looked at by another surgeon who was able to make an appointment for the surgery 5 days from then. When the puppy was brought in for the surgery, the surgeon was in DISBELIEF that the bones were not set (put back together before being splinted) at all! They left the bones broken, sitting side to side, and they had calcified and started healing broken! The new surgeon said that the break was such a clean break that he was a PERFECT candidate for the bones to be reset and was outraged that they didn't do such a simple thing before splinting them. If the bones had been set before being splinted the way they SHOULD HAVE BEEN, my puppy might not have needed the surgery that the new surgeon was able to do for $4000. CVS obviously wanted that $10K surgery so bad, they splinted my poor puppy's leg without setting it because they knew that would secure the need for surgery. When I called them to ask why they didn't set the bones, they said they "stabilized the leg" with the splint. Any common sense vet would have known to set the broken legs before splinting. Don't take your pets to this incompetent, money-hungry, lying place.
1 Updates & Rebuttals
Marseille
Palm Desert,California,
Vet Care
#2Consumer Comment
Tue, June 03, 2014
I am so sorry that you had to go through that mess with the Vet. I had a very near experience with my little Pomerianian . She fell off my bed. She weighed only 1 1/2 pounds. I immediately drove her to her Doctor. He himself kept her with him and took her to the Specialist himself. She did have surgery the next morning. $5,000. He did a fantastic job. I kept her in a playpen for six weeks to minimize movements. She was a real trooper. She is perfectly normal now. I know what you went through. I was fortunate enough however to have a better Doctor than you were stuck with.
Marseille
