I was job searchig on nj.com/jobs and applied to one of the postings that listed as "customer Service Representative" for a company named Canales LLC. The posting read:
"
Answers customer/client requests or inquiries concerning services
Responsible for improving customer retention through programs and service provided to the customer
Provide technical information regarding products and their applications.
Assist customers with purchase decisions..
Resolve issues, restore customer satisfaction, and offer additional opportunities and services to the customer, when appropriate.
Assist on other projects and assignments as directed.
Excellent written and verbal communication skills.
High attention to detail required.
Organization and listening to skills essential.
Ability to work independently and multi-task in a fast paced environment.
Must enjoy customer service and helping customers.
Strong collaborative, problem solving and team skills.
Technical aptitude skills.
BENEFITS
Complete insurance coverage – medical, dental, vision, life.
401(k) with company match.
Generous paid time off.
Tuition reimbursement."
I sounded good to me so I applied , and let me mind you that I am a registered member of nj.com for job posting as soon as I applied using the apply buttum the Pedro guy aldready has my address personal phone number. I know this because he replied to my posting to my personal email and attached to it was the resume with all the information that I posted with my nj.com account like job history and every thing, but here a copy of e email he sent me:
"'m Pedro Marley ,Recruitment Specialist with Canales LLC,I received your application for the customer service position that was advertised. Your Application for the customer service position has been reviewed and you've been shortlisted alongside other candidates for these position. You're required to respond to these email, ensure you include the following information: Full Name, Residential/Mailing Address and Phone Number(Text Messaging Enabled Cell is advised as we send alerts/updates via Texts).
Canales LLC is solely responsible for hiring Customer Service Evaluators to conduct excellent Customer Service Surveys. Our clients are companies that have a network of Branches across America. Our Notable clients include: McDonald’s,Walmart,Burger King,Walgreens,CVS,Target,& Western union Inc.
However,Your position is a part time position. You will conduct surveys at any of our client's retail outlet Assigned to you in your neighborhood.You will be patronizing their businesses and conducting a survey at the same time to evaluate the Sales Attendant.Some companies employ our services when customers give complains about irregularities, express dissatisfaction about service and other negative factors. Others employ our service when they feel the need to improve on their services
Also,You will receive $400 on each survey you conduct at any of our client's outlet and with the number of clients we currently work with you could be conducting 3-5 surveys weekly.
Lastly,No commitment is involved, no Sign Up fees.Your confirmation Alongside details requested above will be required to draw up a contract. Once you forward necessary Information,we'll move swiftly and introduce you to our clients.
Pedro Marley
Canales LLC"
I saw that and instantly sounded alittle fishy, but I sent him my home address and cell number, I figured why not becaseu remember he already had that information attached to his reply so I sent it (good thing I have internet sercurity just i case they were thniking of hacking my laptop with a virus.) He texted my cell phoe asking if it was okay to proceed I texted back once okay.
he than replied:
"How are you doing?thanks for your response,one of our largest client Western Union Inc. stated they would like to proceed with you immediately after thorough review of your resume which means you'll be conducting surveys at western union outlets in your neighborhood.