- Report: #1036446
Complaint Review: Canon Inc. - Internet
-
Author Confirmed
Why?
Canon Inc.
Internet, United States of America
Phone:
800-652-2666 or 800-828-
Web:
http://www.canon.com
Categories:
Business Rating:
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Canon, Inc. Canon USA refuses to stand by customers purchasing defective printers Internet
I purchased a Canon printer from a local office supply store. The few printed instructions and so-called setup disk were very lacking in defining parts of the computer. I had to call the company to learn where to insert the ink cartridges.
After feeling setup had been completed, I loaded the paper and made a print command. The printer error message displayed told me to load paper in a nonexistent part of the printer. My emails to support have resulted in form letter replies telling me nothing.
After feeling setup had been completed, I loaded the paper and made a print command. The printer error message displayed told me to load paper in a nonexistent part of the printer. My emails to support have resulted in form letter replies telling me nothing.
