They repeatedly told me to ignore the credit card companies and to send them everything so they could contact them directly. I finally picked up and spoke with someone from the credit card company, who told me that Capital had not contacted them at all.
I proceeded to ask Jacqueline Mejia and Doug Barker who were my account contacts to provide me with proof of contact - it was after that they dropped off the face of the earth. Needless to say, I made the request from them and also requested certified letters from the credit card companies certifying that Capital did not contact them. I have asked for my money back, but have heard nothing.
I am now being sued by the credit card companies. Do not use this company. Doug and Jacqueline are liars at best, devious and manipulating. I wish I had seen these warnings before hand. I have filed complaints in Texas and Florida