- Report: #28394
Complaint Review: Capital First Benefits - Miami Florida
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Author Not Confirmed
Why?
Capital First Benefits
18495 S. Dixie Hwy, Suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
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Capital First Benefits consumer fraud ripoff unauthorized charges Miami Florida
This company took $99.95 without my authorization. They also tried to take an additional $59.95 but the bank refused that. I had initially only authorized the $29.95 for the FREE TRIAL package. I cancelled the membership within the FREE 7 DAY Trial period, but they still took out those additional charges without my consent. I have accrued $90 in non-sufficient-funds fees and several of my checks bounced and were not paid.
After I called the Customer Service number I was told they were authorized to refund me the $99.95 after I fax/mail them a draft from my bank showing when that money was taken. I was supposed to get a refund within 48 hours after receipt of the fax. It has now been 6 days since I sent them the fax, and when I call I am told they are behind in their Data Entry and it should be only a few more days.
I am a single mom and this has put extreme hardship on my life. I can't even pay my rent nor buy food for my child! I am still hoping I will get the money back, but after reading all these rip-off reports it seems that wait is futile.
Please, if anyone can help me, I don't know what else to do!!!
Karin
State College, Pennsylvania
After I called the Customer Service number I was told they were authorized to refund me the $99.95 after I fax/mail them a draft from my bank showing when that money was taken. I was supposed to get a refund within 48 hours after receipt of the fax. It has now been 6 days since I sent them the fax, and when I call I am told they are behind in their Data Entry and it should be only a few more days.
I am a single mom and this has put extreme hardship on my life. I can't even pay my rent nor buy food for my child! I am still hoping I will get the money back, but after reading all these rip-off reports it seems that wait is futile.
Please, if anyone can help me, I don't know what else to do!!!
Karin
State College, Pennsylvania
1 Updates & Rebuttals
Tracy
somewhere in,Connecticut,
YOU CAN DO SOMETHING!! Capital one is scamming alot!
#2Consumer Comment
Thu, August 29, 2002
I am following this rip off thing, and I don't like hearing of anyone sounding as though they are lost in the crowd! If you have a computer, you can do something about it. There are many ways, get in your search and get TV stations, newspapers (especially in Miami) also, I wrote a letter for my sister that is dealing with this fraud, to the federal trade commission. They do respond, the will help. Here is a link for you to write to them. Please do. This company, as I have been reading is changing names and we can't let them get away with it. We need to stop them. It is contagious just like a virus online. The link is http://www.federaltradecommission.com/ Also email everyone in your address list with a letter about capital first to get the word out that they are scamming, don't give into telemarketing calls, it is a to good to be true!
