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Capital First Benefits ripoff unauthorized electronic billing rude and dishonest employees first rate scam Miami Florida
I am another notch on the victim belt of Capital First Benefits.
After receiving their packet, which they deducted $29.95 from my checking account, and reviewing it, I found it had nothing to do with sending me a credit card, which
had been misreprsented to me in the original phone call.
I immediately called the number enclosed to cancel, since it stated that there was a 7 day trial preview. HA. The employee I spoke with guaranteed me that my account would be cancelled and nothing further would be charged. I received a cancellation # and her name on 9/19/02, thinking all had been taken care of. Bad assumption on my part.
5 days later I discovered my account was overdrawn with two unauthorized electronic checks for $59.95 and $99.95 plus overdraft charges amounting to $120.00.
After getting the run around talking with four different supervisors, getting disconnected, and calling back, I finally spoke with a rude woman who told me I would be lucky to get back $99.95. The rest I would have to deal with corporate offices in writing with my complaint.
Meanwhile, I'm stuck with an overdrawn checking account and no money for groceries.