- Report: #38119
Complaint Review: Capital First - Miami Florida
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Author Not Confirmed
Why?
Capital First
18495 S. Dixie Highway, Suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
Categories:
Business Rating:
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Capital First ripoff Fraudulent billing Miami Florida
Fraudulent billing: and they will not return monies deducted from checking account.
I received information for benefits,which included a Mastercard,and allowing me 7 days to review without my account being billed. My checking account was billed before I received the information. I called and cancelled my membership, 4 days after receiving the information. When I received my bank statement, I called their Customer Service Dept. to find out why the money was deducted and was told that I would have to write and letter requesting the refund and include a copy of my statement showing the money was deducted. I was told that it would take 30 days to process the refund. The money was deducted on 8/19/02, I cancelled on 8/25/02, wrote letter requesting refund on 9/24/02 and as of 12/12/02 have not received refund. I get only a busy signal with repeated calls to Customer Service.
Lee
Christian, West Virginia
U.S.A.
I received information for benefits,which included a Mastercard,and allowing me 7 days to review without my account being billed. My checking account was billed before I received the information. I called and cancelled my membership, 4 days after receiving the information. When I received my bank statement, I called their Customer Service Dept. to find out why the money was deducted and was told that I would have to write and letter requesting the refund and include a copy of my statement showing the money was deducted. I was told that it would take 30 days to process the refund. The money was deducted on 8/19/02, I cancelled on 8/25/02, wrote letter requesting refund on 9/24/02 and as of 12/12/02 have not received refund. I get only a busy signal with repeated calls to Customer Service.
Lee
Christian, West Virginia
U.S.A.
