- Report: #664475
Complaint Review: Capital Home Shield - North Miami Beach Florida
Reported By:
dr perks -
Greensboro, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Capital Home Shield
2221 NE 164th St North Miami Beach FL 33160 North Miami Beach, 33160 Florida, United States of America
Phone:
Web:
www.capitalhomeshield.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Capital Home Shield LIARS AND THIEVES North Miami Beach, Florida
A home warranty policy was purchased May 27,2010 by verbal telephone agreement. This company was advertised on the internet and had good feedback at that time. My son also purchased a policy. My son had air conditioning problems in August. Capital Home Shield refused to honor the contract. He canceled his contract and was reimbursed his monies. This company also did not pay their contractor for the service call on this a/c problem. My son had to pay.
I decided to cancel my policy at that time and had to call numerous times to talk to someone of authority. Finally on Sept. 21, I talked to Steve J. Philips to cancel. I called back on Sept. 24,Sept. 27,Oct. 9, and was told each time that a full refund of $449.00 would be credited to my account. All false. Now I have talked to Steve Philips and Thomas Clever many times; Sept. 27; Oct. 9; Oct 13; Nov. 1; Nov. 9 . Each time I was promised a refund within days. Each time they lied. To date no action on their part. They have no intentions of returning my money. They are thieves and scam artists. Now the telephone numbers are inoperative which leads me to believe they have departed the country. Don't make the same mistake. Avoid these people!
1 Updates & Rebuttals
azliven
hereford,Arizona,
United States of America
how to get your $$ back from Capital Home Shield
#2Consumer Suggestion
Tue, December 14, 2010
After seeing all the complaints, I also decided to cancell my two policies with Capital Home Shields which I bought in August 2010. I sent them several emails, since ther phone lines were "down with technical diffiulties" I then contacted Allied Wallet who billed and charged my credit card. After talking to a supervisor and a followup call, they promised a refund with in 7 to 10 days. I wasnt holding my breath becuase I thought it was all a scam but 6 days later I got my full refund!! Pass this on too anyone else who has been scammed by Capital Home shields. Have them contact Allied Wallet at 1-888-255-1137
