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  • Report:  #671933

Complaint Review: CAPITAL HOME SHIELD - North Miami Florida

Reported By:
Scott_thull - CRESTVIEW, Florida, U.S.A.
Submitted:
Updated:

CAPITAL HOME SHIELD
2221 NE 164th St. Suite 1135, North Miami Beach, F North Miami, 33160 Florida, United States of America
Phone:
18772899818
Web:
http://www.capitalhomeshield.com/homeowners.php
Tell us has your experience with this business or person been good? What's this?
Back in October we purchased on line home insurance through "Capital Home Shield" for the amount of $989.00. The operator Geoff Griffin, I spoke to convinced me to purchase three years of full coverage insurance called "Platinum Package" The Quote Number I was given for Capital Home Shield Policy No.

I was told the transaction went through and I was given a moneyback guarantee. The company "Capital Home Shield" has not sent me any policy information or emailed me any receipt or ANY information regarding my new insurance policy.

About a month a go I started to get concerned and I started emailing them to their address listed on the site, I sent the same email 4 times and I tried to phone and the website says they are having difficulties with their phone system. I noted on the website another phone contact that was for payment related issues, so I called that number which I found out was a call center in India and they no longer service Capital Home Shield Insurance company. The name of the person I spoke to was Jone at 1888 255 1137.

The website address I was referred to for home insurance is http://www.capitalhomeshield.com/ and I did check them out that day and did not find any bad reports but since the few weeks after I did not receive any policies or emails I started to get concerned and between then and now have found many bad reports about how it is a scam!

I have emailed them on the 7th December 8th December, 15th November 22nd November but I have never received one call back or email returned. The Transaction withdrawal was on CAPITAL HOME SHIELD N - $989.00 on the 1st November 2010

They have another number which is also busy 1877-289-9818 and I emailed them thru their website [email protected] and the website has a dispute and questions.

USA Headquarters: Capital Home Shield 2221 NE 164th St. Suite 1135 North Miami Beach, FL 33160

Telephone: At this time we are having some technical difficulties with our phone lines please email us at: [email protected]

Fax: 1.786.752.3245

Email: [email protected]



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