;
  • Report:  #92615

Complaint Review: Capital One Auto Finance - Long Beach California

Reported By:
- 30144, Georgia,
Submitted:
Updated:

Capital One Auto Finance
PO Box 93016 Long Beach, 90809-3016 California, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I Pay my bills "ontime" online. Only Capital One Auto uses callin and select CarPay...charging $8.95...same as a MoneyGram (according to rep I spoke to as I was searching for alternative). NOBODY charges that much! I'll just mail a check!

Then I have to put up with daily calls seven days a week from rude high school dropouts they call customer service.

Also did not know about why my monthly amount due was less and less because I added a late fee that never goes away. After reading one of your reports NOW I KNOW it's because it was to be mailed separately to a different address!?! What kind of ripoff is this? Is it unfair business practices? Can we complain to the FTC?

I also found out I owe a balance that is approximately the original purchase price after 3 years of payments totaling $18,000 on a $16,000 car!! That's more than it's worth as a tradein. How do they get away with loan sharking?

Sharlie

30144, Georgia
U.S.A.


3 Updates & Rebuttals

Bernice

Fullerton,
California,
U.S.A.
CAPITAL ONE AUTO YOU HAVE DONE THE ULITAMATE COLLECTING ON A LOAN THAT WAS PAID OFF ALMOST TWO YEARS AGO AND GETTING 600.00 DOLLARS DUE TO THE CAR

#2Consumer Comment

Tue, September 14, 2004

WAS LEFT TO OUR SON (HIS FATHER TOOK HIS OWN LIFE IN FEB 2004!!! WE DIDNT KNOW EXCATLY WHAT WAS OWED AT THAT POINT AND YOU NOT ONLY TOOK ADVANTAGE AND MONEY ILLEGALLY YOU ARE THREATING MY SON TO TAKE THE CAR HIS FATHER LEFT HIM IN HIS SUICIDE NOTE. AND YOU ARE ALSO HOUNDING US FOR THE LAST CHECK THAT OUR SON HAS FOR 1,000.00 EVEN THOUGH WE HAVE SEVERAL BILLS THAT SAY DIFFERENT AMOUNTS. MY SON HAS BEEN THOUGH A HEART WRENCHING ORDEAL. DO ANY OF YOU HAVE A HEART? HOPE YOU NEVER HAVE TO DEAL WITH ANYTHING LIKE THIS. AND HOW DO YOU SLEEP AT NIGHT?? WE ARE BARELY HANGING ON AND YOU GUYS ARE RUTHLESS BLOOD SUCKING SCUM. OH YOU WILL SEE US IN COURT.


Bernice

Fullerton,
California,
U.S.A.
CAPITAL ONE AUTO YOU HAVE DONE THE ULITAMATE COLLECTING ON A LOAN THAT WAS PAID OFF ALMOST TWO YEARS AGO AND GETTING 600.00 DOLLARS DUE TO THE CAR

#3Consumer Comment

Tue, September 14, 2004

WAS LEFT TO OUR SON (HIS FATHER TOOK HIS OWN LIFE IN FEB 2004!!! WE DIDNT KNOW EXCATLY WHAT WAS OWED AT THAT POINT AND YOU NOT ONLY TOOK ADVANTAGE AND MONEY ILLEGALLY YOU ARE THREATING MY SON TO TAKE THE CAR HIS FATHER LEFT HIM IN HIS SUICIDE NOTE. AND YOU ARE ALSO HOUNDING US FOR THE LAST CHECK THAT OUR SON HAS FOR 1,000.00 EVEN THOUGH WE HAVE SEVERAL BILLS THAT SAY DIFFERENT AMOUNTS. MY SON HAS BEEN THOUGH A HEART WRENCHING ORDEAL. DO ANY OF YOU HAVE A HEART? HOPE YOU NEVER HAVE TO DEAL WITH ANYTHING LIKE THIS. AND HOW DO YOU SLEEP AT NIGHT?? WE ARE BARELY HANGING ON AND YOU GUYS ARE RUTHLESS BLOOD SUCKING SCUM. OH YOU WILL SEE US IN COURT.


Bernice

Fullerton,
California,
U.S.A.
CAPITAL ONE AUTO YOU HAVE DONE THE ULITAMATE COLLECTING ON A LOAN THAT WAS PAID OFF ALMOST TWO YEARS AGO AND GETTING 600.00 DOLLARS DUE TO THE CAR

#4Consumer Comment

Tue, September 14, 2004

WAS LEFT TO OUR SON (HIS FATHER TOOK HIS OWN LIFE IN FEB 2004!!! WE DIDNT KNOW EXCATLY WHAT WAS OWED AT THAT POINT AND YOU NOT ONLY TOOK ADVANTAGE AND MONEY ILLEGALLY YOU ARE THREATING MY SON TO TAKE THE CAR HIS FATHER LEFT HIM IN HIS SUICIDE NOTE. AND YOU ARE ALSO HOUNDING US FOR THE LAST CHECK THAT OUR SON HAS FOR 1,000.00 EVEN THOUGH WE HAVE SEVERAL BILLS THAT SAY DIFFERENT AMOUNTS. MY SON HAS BEEN THOUGH A HEART WRENCHING ORDEAL. DO ANY OF YOU HAVE A HEART? HOPE YOU NEVER HAVE TO DEAL WITH ANYTHING LIKE THIS. AND HOW DO YOU SLEEP AT NIGHT?? WE ARE BARELY HANGING ON AND YOU GUYS ARE RUTHLESS BLOOD SUCKING SCUM. OH YOU WILL SEE US IN COURT.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//