- Report: #331859
Complaint Review: Capital One - Houston Texas
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Author Confirmed
Why?
Capital One
Capital One Direct Banking P.O. Box 4199 Houston, 77210-4199 Texas, U.S.A.
Phone:
888-810-4013
Web:
N/A
Categories:
Business Rating:
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Capital One One Formerly Known As Hibernia National Bank Capital Onerous is CONTINUALLY, illegally Harassing me!! Houston Texas
After Paying off and cancelling my Capital One card...
The Company illegally accepted a charge from credit protection.
I was then charged a late fee for this improperly acquired charge..And subsequently charged late fees on the late fees.
The whole matter was finally turned over to collections.. Despite, repeated (3 times) assurances from calls to Capital One customer service that the matter had been resolved.
I have found it impossible to contact anyone with knowledge or authority to resolve this problem.
Brian Galyean
San Francisco, California
U.S.A.
The Company illegally accepted a charge from credit protection.
I was then charged a late fee for this improperly acquired charge..And subsequently charged late fees on the late fees.
The whole matter was finally turned over to collections.. Despite, repeated (3 times) assurances from calls to Capital One customer service that the matter had been resolved.
I have found it impossible to contact anyone with knowledge or authority to resolve this problem.
Brian Galyean
San Francisco, California
U.S.A.
