- Report: #752610
Complaint Review: Capital One - Internet
Reported By:
Terry -
Tamarac, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Capital One
Internet, United States of America
Phone:
1-800-258-9319
Web:
www.capita one.com
Categories:
Business Rating:
(0)
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Capital One Capital One Bank (USA) , N.A. Reopened Closed Account multiple times Internet
Capital One has reopened my account on three separate occasions, after I notified them to close and freeze the a count on April 3' 2009. I called and sent letters by standard mail and Certified Return Receipt. I have been charged a $35.00 yearly membership fee, at the time the account had been closed by Capital One. I sent letters to the insurance company to pay all payments while I was out of work. The insurance paid for one year. Stopped even thou I was still out of work and following all proper notification procedures. Capital on reopened the account again billing three months interest demanding payment. This keeps happening no matter how many times I call or write. The only option I can see is legal action against them.
