- Report: #435993
Complaint Review: Capital One - Richmond Virginia
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Capital One
15000 Capital One Drive Richmond, 23238 Virginia, U.S.A.
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Capital One Low Limit Scam Richmond Virginia
I have had my Capital One credit card for about 13 years. I make decent money, certainly more than than I made when when I was 13 years old when I opened the card as a 'starter' card. However, my credit limit is still $1000. Which renders the card pretty much useless to me, as I would be very likely to get all kind of fees for going over the limit. Not only is $1000 a lot less than it was in the mid-90's, but I am now an adult who can certainly pay off a balance on a card. I have now called several times to get a credit limit increase, and I have always been unsuccessful.
Today, it was explained to me that I can not get an increase because I do not use my card for everyday items and because I pay off my card too quickly. Basically, I can not have an increase because I am financially responsible. She explained to me that I need to buy everyday items with the card (and she provided examples such as groceries, gas, etc.) and that I need to carry a balance. Charging groceries and paying interest on them is not a good financial practice... That would be a high-risk individual. Even if I were to do that, I would not use this credit card with such a low balance, as it would be too risky with the fees. However, that is the point. They want individuals who rack up high fees.
Additionally, she threatened that if I didn't use my card anytime soon, they would cancel it. I just used it a few months ago, which she was very aware of. I am a long-standing customer of Capital One, and I find this treatment uncalled for. I have other cards, and they are the ones I use. However, this is my oldest card, and I would like to use it if they were reasonable.
Three0h2
Portland, Oregon
U.S.A.
Today, it was explained to me that I can not get an increase because I do not use my card for everyday items and because I pay off my card too quickly. Basically, I can not have an increase because I am financially responsible. She explained to me that I need to buy everyday items with the card (and she provided examples such as groceries, gas, etc.) and that I need to carry a balance. Charging groceries and paying interest on them is not a good financial practice... That would be a high-risk individual. Even if I were to do that, I would not use this credit card with such a low balance, as it would be too risky with the fees. However, that is the point. They want individuals who rack up high fees.
Additionally, she threatened that if I didn't use my card anytime soon, they would cancel it. I just used it a few months ago, which she was very aware of. I am a long-standing customer of Capital One, and I find this treatment uncalled for. I have other cards, and they are the ones I use. However, this is my oldest card, and I would like to use it if they were reasonable.
Three0h2
Portland, Oregon
U.S.A.
1 Updates & Rebuttals
Dave
WR,Wisconsin,
U.S.A.
Just a thought
#2Consumer Comment
Wed, March 25, 2009
Since you think the card is useless cancel it. As for good financial practice why would you want to max out the card or go over the limit? If you have the money to pay off the balance anyway it shouldn't be a problem to just pay cash.
