- Report: #111848
Complaint Review: Capital One - Richmond Virginia
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Author Not Confirmed
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Capital One
capitalone.com Richmond, Virginia, U.S.A.
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Capital One ripoff Richmond Virginia
I was contacted for an old debt with Spiegel's. Owed around $250.00. Capital One wanted $471.00 (interest etc added).
Advised them I would be willing to pay only the $250.00 which I legitally owed. They came back with an offer to pay it in 3 payments. I agreed to pay it because I owed it. Then I got a letter from them, that I could put it on one of their credit cards/pay payments/re-establish credit. So, I returned the form with my signature. When I received the credit card it was for the 'FULL AMOUNT OF $471.00'. I called and said I was only supposed to pay the $250.00. 'too bad', you signed for it and we can't change it or cancel it.
I don't mind paying for something I owe, but feel 'cheated' because I didn't agree to pay for all the other charges, and was misled by their company. They have 2 different collection companies working on the same accounts. So, be careful what you sign.
Patty
Myrtle Beach, South Carolina
U.S.A.
Advised them I would be willing to pay only the $250.00 which I legitally owed. They came back with an offer to pay it in 3 payments. I agreed to pay it because I owed it. Then I got a letter from them, that I could put it on one of their credit cards/pay payments/re-establish credit. So, I returned the form with my signature. When I received the credit card it was for the 'FULL AMOUNT OF $471.00'. I called and said I was only supposed to pay the $250.00. 'too bad', you signed for it and we can't change it or cancel it.
I don't mind paying for something I owe, but feel 'cheated' because I didn't agree to pay for all the other charges, and was misled by their company. They have 2 different collection companies working on the same accounts. So, be careful what you sign.
Patty
Myrtle Beach, South Carolina
U.S.A.
