Erica
riverdale,#2Author of original report
Thu, December 09, 2004
EVEN THOUGH I SAID I WAS NOT INTERESTED, CAPITOL VACATIONS STILL CHARGED MY COMPROMISED ACCOUNT A MONTH LATER. AFTER CALLIN MY BANK, REPORTED THE UNAUTHORIZED TRANSACTION, AND CLOSED THAT ACCOUNT, I CALLED CAPITOL VACATIONS AND SPOKE WITH BRANDON PRIDGEN. HE SAID THEIR RECORDS SHOW THAT I DID NOT RECEIVE THE PACKET AND I WAS CHARGED TO MY ACCOUNT. HE ALSO CLAIMED THAT IN MY RECORDING I AUTHORIZED THE PAYMENT WHICH IS A LIE! HOWEVER, HE DID GIVE ME AN ADDRESS WHICH IS 696 FIRST AVE NORTH SUITE 200 ST.PETERSBURG, FLA 33701 AND SAID I NEED TO SEND A LETTER WITH MY NAME, PHONE NUMBER AND CANCELLATION NUMBER AND I WOULD BE CREDITTED WITHIN THREE TO FIVE BUSINESS DAYS AND THAT MY ACCOUNT WILL BE CANCELED AND I WOULD NEVER AGAIN BE FRADUELENTLY BILLED. I AM, HOWEVER, LOOKING INTO SUING THE COMPANY.