Complaint Review: Car Hop and UAC! Rip-off and Liars - Internet

Maybe I didn't write out the whole sitiuation in my original complaint.  I had them come and pick it up after dealing with them for 5 months of not willing to HONOR their policy.  I couldn't even get the mechanic shop to call me back to set up an appointment to check it out.  Yeah after dealing with it for 5 d**n months, I got tired of never getting call backs from anyone!  I even told the fiance company the problems I was having.  They told me to contact the mechanic shop.  I'm sorry if you people think I just made a few phone calls and gave up but that wasn't the case at all.  I made SEVERAL CALLS!!  You say I should have it towed there, however I didn't even have the money for that extra expense.  I don't have to go to my whole life story about my life and the reasons I couldn't afford that expense at the time either. I would have kept my end of the bargain if they had too!  I have bought a car and paid it off before from a different car company and today I have a car that I have had for over a year and it will be paid off in a year.  No issues or complaints, except the fact the dealership I went to this time is someone that gave me a chance after seeing the debt owed to CARhop!  The even stated that over half their customers come to them after being ripped off by CARHOP...go figure right!

 Anyways, if you people want to take the chance on getting ripped off, then go ahead.  It's funny how the lot I went to in 2010 has already been closed down for the passed year and they were only there for about year in 2010.  After stealing peoples money and lieing to them they can only stay at that location for so long! 

 We would like to help resolve your concerns. Every CarHop vehicle includes an 18 month/18,000 mile limited warranty. If we knew more about your situation and got additional feedback, we could address your concerns and work to improve your experience. You can reach us at [email protected]

 You had the vehicle for 5 months but you have a 2 year warrenty. Why did you tell them to come get it?? It sounds like all you did is make a few calls then stopped. You needed to have it towed to the dealership you purchased it from. Then the process could have started for you. Instead you tell them to come pick it up. Well Im sorry but that was on you. YOU didnt follow the appropriate steps to get your problem solved. They then do EXACTLY as you asked and get the car, then you come and complain that your credit is jacked up. ITS ALL ON YOU. Had you ACTUALLY taken the car down to where you purchased it and claimed your warrenty you would have had your car and your transmission fixed. As it stands there is no remedy for your situation. You signed a contract so there is no help ANYONE can give you. You can try taking them to court to have that removed from your credit report, but since you asked them to repo it, youre pretty much stuck.

As per your own admission, YOU told them to pick up the car.  That was a voluntary repo.  They didn't take advantage of an unwed mother.  YOU told them to pick up the car, plain and simple!