cogs29
Staten Island,#2Consumer Comment
Mon, February 15, 2010
GE money bank pulled one on me also. They reportedly sent me notice that they were changing my terms due to my making 2 late payments. One was one day late and the other was 10 days due to an oversight. They claim this notice was sent in my October statement. I opted to receive my statements electronically. The company does not send email notifications when a new statement is available so it is hard to keep track. I did not read this statement as an oversight, as I made a double payment earlier and skipped that month's payment. I no longer have access to that statement and am waiting for them to send my a copy. Subsequent statements showed no change in status which is misleading. My status as having a promotional period until 3/1010 remained the same for Nov and Dec. I did not find out about this change until it already occurred and was reported in my January statement. They charged me $650 in interest. I could not get anywhere with customer service. They told me they notified me and it is too late. Any other credit card I have owned always sends notification of a change as a separate document with special email alerts and/or via hard copy sent through the USPS. I believe that GE money does not do this purposefully to trick their customers. I will be reporting them tomorrow. Thank you for this information.
Sig
Chapel Hill,#3Consumer Comment
Fri, February 05, 2010
I had a run in with another arm of GE which was for Extended Warrenty and repair. I filed a complaint with the Local AG and the AG in the state they were opporating in. I used the Ripoff report as an example of the types of complaints for the AG. When I did this my issue was quickley resolved. The AG can close them down or charge them with fraud which has a similar solution of what happened to Madoff. Perhaps if more took a similar root we can close these scoundrels down.
Regards,
Sig Unger
Tom
United States of America#4Consumer Comment
Thu, January 28, 2010
I posted on another thread, but CC/GEMB gave me a completely different set of terms than I agreed to through the medical provider I went through for the account. If they would simply let me talk to someone I would hope to resolve it, but they say write letter and then completely rejected my claim saying I didn't read their terms...I never agreed to a differed interest loan in the first place!
As far as I'm concerned they bait and switched me and committed a fraud.
Kismet
Brooklyn,#5Consumer Comment
Wed, January 20, 2010
How did you proceed?