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  • Report:  #1270156

Complaint Review: carhop vallejo ca - vallejo California

Reported By:
mblu#19 - Fairfield, California, USA
Submitted:
Updated:

carhop vallejo ca
vallejo, California, USA
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 I went in a now a year ago to look for a mid size suv, they get me into a 04" gmc envoy, they tell me there warranty covers major parts of the vehicle like, transmission, engine&radistor. Three weeks later and a down payment later the d**n trucks alternator goes out, I call them was placed on hold for twenty minutes then hung up on(so unnprofessional) finally call a second time just to be told they can only reccommend a shop for the repair, pay out of my own pocket$ 135 for repair.

Then hasselled about payment a day after payment of rhe the repair. Few more months down check engine light on , call to let them know spoke to some idiot name deandre who says I have to pay for my diagnosis$75 to another one of there repair shops, engine coil is broken, I pay out of pocket again another $ 138 , two months after this transmission goes out , call uac talk to some lady tyreka who refers me to have the lemon towed to transmission discount( jacklegg mechanics) I call back to carhop they then say they can only cover half of the cost, I pay my half $375 three weeks later , car still isnt repared, finally fourth week its done, I drive it all of 3 days it breaks down again, towed to another shop who were very honest they say engine.gone , they and contact carhop, car hops says they cant assist with covering engine repair. So I say carhop shuve it. FOLKS DO NOT DO BUISNESS WITH THIS COMPANY



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