- Report: #1463162
Complaint Review: Carhop - Saint Cloud Minnesota
Reported By:
Samantha Young -
Hutchinson , Minnesota , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Carhop
2225 Roosevelt Road Saint Cloud, 55350 Minnesota, United States
Phone:
320-529-0111
Web:
carhop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Carhop Sold lemon with tampered ignition Saint Cloud Minnesota
I knew going into the deal I was purchasing a used vehicle. I had been previously driving a 2007 Chevy colbalt. They suggested cash instead of trade in. I bought colbalt for $500 never had a problem with it. Sold it to my boss for his daughter to drive for $500. Bought a 2009 Chevy HHR from carhop. You would think I upgraded? Nope. I haven’t even made my 3rd payment and it’s not drivable. Nothing is covered under warranty. Figures. Forced to continue to make payments on a nonoperating vehicle. Missed the payment because I got paid over weekend. DISABLED MY IGNITION. I was NEVER informed they had that ability upon purchasing the car!!!! And then they sent a letter stating if I’m late again they can repossess with no warning??!!!
I would have NEVER purchased the car if I knew those were stipulations. So after making the late payment I was all caught up, went to go to work the following day. WONT START. I refuse to bring it to one of "their” shops. I’ve had a friend mechanic look at it and say it’s definetly the fact that ignition has been tampered with that is causing the issues. But I want to bring it in to a third party shop and have it inspected and if it’s the ignition disabled I fully intend to sue. The saddest part of this is I’m worried there’s nothing I can do. I’m worried lawyers are more worried about protecting companies like carhop and not hard working low income people like myself.
4 Updates & Rebuttals
Robert
Irvine,California,
United States
Better check your laws
#2Consumer Comment
Sun, October 07, 2018
What part of nonoperating vehicle do you not understand?
- What part of your payment is due on a specific date don't you understand? Was there anything in your loan that stated you would have a few days grace period if your pay day falls on a weekend? Is there anything in the contract that states you only have to pay if the car is driveable?
Not like I don’t understand a contract. .
- Apparently you don't. Because you bought the car "As-Is". Meaning that anything and everything that goes wrong with that car is YOUR responsibility. The only exception is if you have a WRITTEN warranty and the item that is wrong is specifically covered. Now, if it is and they are not covering it that becomes an issue between you and the warranty company.
ITS A LEMON WHICH IS AGAINST THE LAW TO SELL
Lemon Laws cover NEW cars that are still under a Manufacturer Warranty, and in some rare cases newer used cars. You purchased an 8 year old car with probably high mileage, and there isn't a single Lemon Law in the US that would cover you.
Samantha
Minnesota,Minnesota,
United States
The vehicle doesn’t operate
#3Author of original report
Fri, October 05, 2018
What part of nonoperating vehicle do you not understand? It’s not about making the payments. I missed ONE over a weekend and it was disabled being as it was a new purchase I was still adjusting to a new payment. The problem is the car is a lemon. It doesn’t run.
The ignition failed to work after they shut it off. So.. it’s not about the payments. I’m a general manager to a restaurant. Not like I don’t understand a contract. ITS A LEMON WHICH IS AGAINST THE LAW TO SELL
Robert
Irvine,California,
United States
Stipulations
#4Consumer Comment
Tue, October 02, 2018
Yea what a tough stipulation...make your payment ON-TIME. Who would have thought that would be a requirement when you take out an auto loan.
The fact is you are with this dealer because you have not proven you can handle credit and are a high risk. Now, of course we don't have a copy of the paperwork you signed, but I can just about guarantee you that in that paperwork you agreed to allow them to put a GPS device on your car that not only can remotly disable the car when you are late, but to make it very easy for them to track down your car in case they need to reposess it.
Then contrary to what you think, the saddest part is you have such an entitlement attitude that you don't realize YOU are 100% in control of what does happen. If you don't want the car disabled or reposessed then do what you need to do to make the car payments. If that means you need to take a 2nd(or 3rd) job then that is what you need to do. If you don't want to do that then you need to look ways to cut other expenses.
The Dog
United StatesRight...You're Going To Sue!
#5Consumer Comment
Tue, October 02, 2018
You can't even make your payments on time yet you're going to hire an attorney? Right, sure!!! If YOU don't like the consequences YOU caused by YOU not paying on time, then don't pay late! How hard is THAT to understand? Anyway, you don't have a case to begin with! They no doubt had you sign paperwork which told you they use a GPS shut off for you people who don't pay your bills on time. You probably didn't even bother to read what you were signing! Don't waste the effort. I'll tell you ahead of time, I don't work for them.
