- Report: #1199531
Complaint Review: Caribbean Cruise Line - Fort Lauderdale Florida
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Author Not Confirmed
Why?
Caribbean Cruise Line
2419 E Commercial Blvd Ste 100, Fort Lauderdale, 33308 Florida, USA
Phone:
(800) 586-6693
Web:
http://www.bahamascruiseregistration.com#sthash.wuKzkapE.dpuf
Categories:
Business Rating:
(0)
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Caribbean Cruise Line Ramada Plaza Fort Lauderdale / Caribbean Cruise Line VacationsRamada Plaza Fort Lauderdale / Imperial Majesty Cruise Line Vacations Bought a Vacation package that was misrepresented by the sales agent Fort Lauderdale Florida
Bought a Vacation package that was misrepresented by the sales agent. I was contacted by Caribbean cruise line sales representative on March 19 2014 with an exclusive vacation package offer for 2 people that I can use anytime within 18 months of purchase. I was told that the package will include Round trip flights. One week free car rental. 2 nights at Ramada resort Fort Lauderdale with breakfast, lunch, and dinner included. 2 nights at Caribbean cruise ocean view room with food and entertainment included. $50 voucher worth of gambling money. 2 Nights stay at Grand Lucayan Bahamas. The vacation sounded like a great deal so I bought it. I paid $393 on 03/19/14 and made additional monthly payments of $65.33 for 6 months from April 2014 to September 2014 for the grand total of $784.98 On 12/28/14 I call to reserve my vacation and I was outraged to find out that the flights are no longer included in the package and I was told I'm going to have to pay additional fees at the cruise and pay for parking. I also had to do a five hour timeshare tour in Fort Lauderdale. Non of this was mentioned when I bought the package on march 19 2014. As you can imagine I was very upset I wanted to cancel and get a refund but I was told there were no refunds. After doing some research online I found out that a lot of people were tricked into buying these packages and not getting what they paid for. their were plenty of Ripoff Reports and scam reports concerning this business.
http://www.bbb.org/south-east-florida/business-reviews/vacation-certificates-and-vouchers/caribbean-cruise-line-in-fort-lauderdale-fl-92014161
Please help me get a refund from this scamers. Thank you
