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  • Report:  #828300

Complaint Review: CARIBBEAN CRUISE LINE - Internet

Reported By:
MILA - summerville, South Carolina, United States of America
Submitted:
Updated:

CARIBBEAN CRUISE LINE
Internet, United States of America
Phone:
18009713233
Web:
WWW.PORTOFPALMBEACH.COM
Categories:
Tell us has your experience with this business or person been good? What's this?
I will try to make it short, i did receive the vouchers in the mail, when i called to the phone # 1-800-971-3233 i spoke with Pamela, she was a nice from beginning and ofcourse I was asked to pay money,  I wanted more information on them so I googled their web site.I read all those reports from people who were scammed.I made a call to Pamela and told her about what's going on?
 Then when you change your mind and you  call back and all you will get is the run around and those nice people are no longer nice they are very rude.  She was very rude to me, badgering me, talking over me, yelling at me.
Don't get scammed by this company


1 Updates & Rebuttals

Fly4130

riverdale,
Georgia,
U.S.A.
A cruise ship does cost money to operate

#2Consumer Comment

Thu, January 26, 2012

I took this trip and it was awesome....sorry you were inclined to believe other reports , and did not have a chance to get away for a couple days, relax and enjoy the great food, like myself and family did last September.

Yes, it does cost money to run the ship...fuel charges, gratuities, and port fees. Just like trains, planes and cars, they cannot run unless someone pays to keep them running . I am a customer servicer call representative and I can tell you that some people that call can be extremely provoking and very rude. I am not sure how your temperate was at the time of call . I can tell you that no-one was rude to me either at the call center , or on the ship.

I have traveled all over the world and been to many places,  and this was fantastic. Can't wait to go again....Wish I had those vouchers, or someone who really would love to take a couple days to enjoy themselves, get away from it all.

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