- Report: #123316
Complaint Review: Caribbean Freight - New Carrollton Maryland
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Author Not Confirmed
Why?
Caribbean Freight
7302 Longbranch Avenue New Carrollton, 20784 Maryland, U.S.A.
Phone:
301-459-7777
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Caribbean Freight Bad business practices Tell you one thing does another Preys on your ignorance Ripoff New Carrollton Maryland
Caribbean Freight, Inc. in the business of shipping crates, barrels to the caribbean. They trans-ship to a company in New York which does the final shipping.
I have had the experience where a barrel was picked up from my house for shipping along with all payments, with the understanding that it will arrive at its destination in four weeks. Six weeks later I called to enquire about the barrel and it was not yet received at its destination. A little investigation revealed that the barrel was in the port of the destination country with a 'hold-do-not-deliver' stamp. Further tracking revealed that the freight was not paid; neither by the shipping company nor by Caribbean Freight Inc. Telephone calls to Caribbean Freight tells me that they have to send a check to the shipping company. As an irate customer who requires the service that was explained to me, I was hung up upon after being told that the recipent will get the barrel in another few days.
I expected the barrel to be delivered when they said it would be and further, payments for shipping should be done simultaneously when the barrel was trans-shipped, as I did.
Will look for alternative shippers in the future.
Hubert
Silver Spring, Maryland
U.S.A.
I have had the experience where a barrel was picked up from my house for shipping along with all payments, with the understanding that it will arrive at its destination in four weeks. Six weeks later I called to enquire about the barrel and it was not yet received at its destination. A little investigation revealed that the barrel was in the port of the destination country with a 'hold-do-not-deliver' stamp. Further tracking revealed that the freight was not paid; neither by the shipping company nor by Caribbean Freight Inc. Telephone calls to Caribbean Freight tells me that they have to send a check to the shipping company. As an irate customer who requires the service that was explained to me, I was hung up upon after being told that the recipent will get the barrel in another few days.
I expected the barrel to be delivered when they said it would be and further, payments for shipping should be done simultaneously when the barrel was trans-shipped, as I did.
Will look for alternative shippers in the future.
Hubert
Silver Spring, Maryland
U.S.A.
