- Report: #968378
Complaint Review: Carllen - Manchester Select State/Province
-
Author Confirmed
Why?
Carllen
Advantage Business Centre, 132-134 Great Ancoats S Manchester, M4 6DE Select State/Province, United Kingdom
Phone:
0161 820 6941
Web:
carllen.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Carllen No refund, very poor customer service, phone number does not exist Manchester, United Kingdom
Purchased a discounted steam cleaner with and additional mop head replacement. They cancelled the purchase stating it is no longer available. Keep emailing them but no refund for the additional head. Just sending the same email over and over again. Very frustrating.
2 Updates & Rebuttals
treen
inverness,United Kingdom
Still no refund
#2Consumer Comment
Mon, January 21, 2013
I too purchased a steam mop that was returned as faulty, still waiting on the refund and no communication either, am so annoyed!!
louise88
grays,United Kingdom
snap!
#3Consumer Comment
Wed, November 14, 2012
I am having the same problem with the same item. I did pay with a credit card so i might just call the bank.
I tried calling them but their phone never seems to be available.
email them constantly and fill up their inbox to get a proper response, ive done this to a Chinese company and get a refund that way lol.
good luck!
