- Report: #536188
Complaint Review: Carmax - Modesto California
Reported By:
airsnake -
Toney, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Carmax
McHenry Ave Modesto, California, United States of America
Phone:
Web:
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Carmax Sold me an unsafe car, costs $4500 and still not fixed completely Modesto, California
We were told the car was Max ready. It spent 20 days of the first 30 days in the shop. Just had the tranny replaced by USFidelas. Thank goodness we got the coverage after the first issue.
We were told the engine mounts, which were checked off as "GOOD" are bad. CarMax replaced the rack and pinion, brakes, etc. CarMax has spent over $2000 for repairs at their shop and then USFidelas spent $2400 for the tranny repairs. The motor mounts still need to be replaced and CarMax says "tough, you fix them."
The motor mounts will cost $100 each to replace.
The car is a 2002 Nissan Sentra that we bought on August 25,2009. It has been in the shop for over 5 weeks since it was purchased. I don't have too much faith in CarMax's guarantee and I will makes sure my friends hear about my experience.
The car was bought for my son who lives in Calif.
