- Report: #353282
Complaint Review: Carnival Cruise Lines - Miami Florida
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Carnival Cruise Lines
www.carnival.com Miami, Florida, U.S.A.
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Carnival Cruise Lines False Advertisement On-line Miami Florida
I had Booked a cruise for febuary. Online Carnival states a "Best Price Guarntee" It states that they have the lowest price that u can book online compared to any other place you can book to travel with them. and if you find a lower fare threw someone else to travel with them within 24 hours they will match that price or refund the difference. Well I was looking on southwestern airlines website and you can book with carnival with them. It was a $300 difference. Their rates were cheaper than booking right threw carnival. So i contacted carnival within the 24 hour period and stated what i found and the best price guarntee the representive i talked to told me there is no such thing and carnival does not do that.
I then replied stating that i was reading right off carnival's website and i had it right in front of me. the ady continued to tell me there was no such thing and they did not do that. I told her that was false advertisement and fraud. she continued to state it was not and carnival does not have a best price guarntee. I told her they being reported to Florida Business breu. and i will be contacting main office she did not seem to care. So dont believe ever thing carnival advertises on the website and mainly their bet price guarntee
Ahrens14048
Fredonia, New York
U.S.A.
I then replied stating that i was reading right off carnival's website and i had it right in front of me. the ady continued to tell me there was no such thing and they did not do that. I told her that was false advertisement and fraud. she continued to state it was not and carnival does not have a best price guarntee. I told her they being reported to Florida Business breu. and i will be contacting main office she did not seem to care. So dont believe ever thing carnival advertises on the website and mainly their bet price guarntee
Ahrens14048
Fredonia, New York
U.S.A.
