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  • Report:  #342315

Complaint Review: Carnival Cruiseline - Miami Florida

Reported By:
- chico, California,
Submitted:
Updated:

Carnival Cruiseline
3655 NW 87ave Miami, 33178 Florida, U.S.A.
Phone:
888-carnival
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Over 50 friends booked and paid deposits for a Carnival Cruise on 9/12/08 going from Los Angeles for 3 nights.

Last week (6/15) we were all notified (3 months after booking) that Carnival had rented the whole boat out to an individual group and we were out, bye-bye. Our choices...get back our deposit or move the cruise to San Diego for 4 nights or pick another weekend (if they had availability).

Those of us that had already made flight arrangements to L.A....too bad. Those of us who cannot leave work a day earlier..too bad.

Those of us who had other plans in Los Angeles...too bad. The boat, which was almost fully booked, got bumped so Carnival could make a better deal for themselves (after accepting deposits).

What else was offered...nothing. Not even an apology. They just care about the immdiate buck.

Scott

chico, California

U.S.A.


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