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  • Report:  #426923

Complaint Review: Carnival Seamiles - Philadelphia Pennsylvania

Reported By:
- Saint Louis, Missouri,
Submitted:
Updated:

Carnival Seamiles
www.seamiles.com Philadelphia, Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On December 29th or 30th my credit card was used illegally online. My Seamilles Mastercard company called me to verify the purchase which I hadn't made so they insisted on closing the card immediately. I forgot, hey it the holidays , about the balance being posted to my account for the balance of the cruise. When I checked my statement it wasn't on there and then I remembered it would be posted to the recently canceled card. The thing is my husband was laid off on January 1st so I needed to cancel the cruise so I called my agent. Now I am told that I will not get my deposit of $750 back even though I had insurance. Spoke with Barclay, Seamiles, Insurance co and Royal Carribean and no one would help. WHY DIDN"T SOMEONE CALL! I am discontinuing using my card as I see it could be cheaper just to buy a cruise outright. The points are a waste.

Robin

Saint Louis, Missouri

U.S.A.


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