Andrew Crim
Crestwood,#2REBUTTAL Owner of company
Wed, September 23, 2009
At Carousel Checks we value every customers order, and we try and make their shopping experience as easy as possible. However sometimes we cannot please a customer.
We offer three different types of business checks on our site, and show the customer large previews of what the check looks like before the order the product. We are sorry that the wrong product was selected when the order was placed, however we did print what the customer ordered.
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When a customer enters an order on our web site, the screen displays a preview of the checks for the customer. This shows graphically all of the data that is entered for the order, as well as text below that the customer can verify as well. We also send e-mails to customers confirming all of the data that our system received for their order. Our system also shows details of what product is ordered as well.
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We do not control the delivery times set by UPS or USPS. We are sorry the customer did not receive the checks until the end of the day, we are not the ones physically delivering the checks.