- Report: #1511258
Complaint Review: Carshield - St Peters MO
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Carshield
503 Pearl Dr St Peters, 63376 MO, United States
Phone:
8005874162
Web:
www.carshield.com
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Carshield American Auto Shield Declined my claim for car repair St Peters MO
My complaint is with CarShield and American Auto Shield because they work together. I signed up with CarShield but American Auto Shield administers the policy. Ten weeks ago I signed up for the gold plan car warranty and then 4 weeks ago my car had issues with the drive train. I took my 2014 Nissan Rouge to the local Nissan dealership and they determined that my transmission needed to be replaced and this would cost me $4000 so I submitted a claim with CarShield.
After 16 days, Carshield declined my claim saying that it was pre-existing, which is not possible because i drove the car to Nissan plus the head mechanic said there is no time stamp that determines when a break down occurs. I believe that this was declined because of the cost and believe that if it was a $200 repair, it would have been approved. It's one thing to have a claim declined but it just made it worse when they took 16 days to decide this which is bad business plus i had to borrow cars/rides for 16 days
1 Updates & Rebuttals
Karl
Highlands Ranch,United States
Send a copy of your...
#2Consumer Comment
Tue, August 24, 2021
Ripoff Report to your Attorney General. Maybe it’ll get an investigation going on this company that is obviously doing everything it can to deny claims. You should also cancel your plan and demand a refund from the remaining warranty.
You can also mail copies of your Ripoff Report to the Mainstream Media in New York. Some of the addresses are available at this site. Just type in 271771 and they appear in Consumer Comment #1 at Ripoff Report 271771. Maybe one of them will reach out to you and do a story on TV.
Good luck to you!
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