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  • Report:  #677503

Complaint Review: Cash Your Gold Now - Upland California

Reported By:
Mike - Van Buren, Maine, United States of America
Submitted:
Updated:

Cash Your Gold Now
Upland, 91785 California, United States of America
Phone:
1-877-322-1586
Web:
http://www.cashyourgoldnow.net/contact_us.php
Categories:
Tell us has your experience with this business or person been good? What's this?

I recently sent a sold 14kt gold chain. I weighed the chain before I sent it and it weighed 27 grams. I received a weight slip from them stating it weighed 27.1 grams (close enough). I also received from them a check of $20.33. I assumed their calculator was not working properly because I calculate 27 grams of 14kt gold which is 58% pure gold, would be somewhere in the neighborhood of $700.00 give or take. I also had the chain appraised for scrap gold and it was valued at $690.00 which I could have sold it for at that time.

I sent them two emails in an effort to resolve this discrepancy, neither email was responded to. I cannot sell my gold chain with aprox. oz of pure gold in it for $20.00. I finally reached them by phone and was told it is too late my gold chain was being melted down today. They also stated they had no intentions of returning my chain or giving me any more than the check for $20.33. This company is a fraud they give you just a little bit of money just so they can say they paid for it. This company is stealing peoples money from all over the country and is getting away with it. Their site also states 100% satisfaction?

Michael



4 Updates & Rebuttals

Robert

Buffalo,
New York,
USA
Gold Broker?

#2Consumer Comment

Sun, January 02, 2011

I have an accurate scale..and I guaranty I will send you a check.

I absolutely believe you have that scale! Problem is, gold is traded in TROY ounces, not English ounces so your "herb/postal" scale isn't going to be usefull.

Guess well add "gold dealer" to your ever growing resume. LMAO!!!


Ronny g

North hollywood,
California,
USA
send it to me..

#3Consumer Comment

Sun, January 02, 2011

I have an accurate scale..and I guaranty I will send you a check.


Ramjet

Somewhere,
Michigan,
U.S.A.
Sell local?

#4Consumer Comment

Sun, January 02, 2011

Don't you have places near you where you can sell gold? I can't imagine sending it to some internet outfit and trusting them.

Not a good idea obviously.

 


John

Memphis,
Tennessee,
U.S.A.
14 Day Return Policy

#5Consumer Suggestion

Sat, January 01, 2011

If you contacted them before their 14 day return limit you have a real good case. Since you're in Maine and they're in Massachusetts you could do a small claims suit in MA. Just add in the travel costs as expenses to be reimbursed.

Also, notify the Massachusetts attorney generals office. I suspect they've heard of this company before and not in a favorable light.

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