- Report: #666000
Complaint Review: Cathy's Best Value Appliance - Warren Michigan
Reported By:
Single Mother of three -
Warren, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cathy's Best Value Appliance
5129 E 8 Mile Rd Warren, 48091 Michigan, United States of America
Phone:
(586) 755-0958
Web:
www.bestvalueappliance.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cathy's Best Value Appliance Cathy's Best Value Appliance Incorporated A mountain of lies Warren, Michigan
Report Attachments
As a single mother of three on welfare, and living close to this store, I thought I would give them a try. Best Value right? What an oxymoron that statement is. What they sold me was pure garbage, all I needed was washing machine for me to do my kids clothes, but after two or three cycles, it flooded my basement. Not only did it flood and ruin my basement basement floor, some new type of insect never seen before - from the appliance decided to move in and make it home, in my and my kids home. IT WAS FILTHY!
When I complained back to the store, the woman barraged me with question after question as if it were my fault their garbage broke. When I asked about their 1yr. warranty that came with it, they said they would get to it, but gave no date. That was three weeks ago...
These people are obviously from down south, and have all the characteristics of Gypsies, and though the like to portray a pro-African American Policy, they are anything but.
I have never had such a bad experience with any store in my life, and hope never to again. So now I hand wash all the kids clothes, and have to save up for another washer (New this time) but until then, they have ruined our Christmas, and do nothing but make grand claims, and provide lie on top of lie...
You have been warned.
2 Updates & Rebuttals
cathys best value appliance inc own
warren,Michigan,
United States of America
why didn't you load your reciept instead of a business card?
#2REBUTTAL Owner of company
Tue, December 28, 2010
I will tell you why. Because this is not a customer they have no reciept. This is a competitor who can't compete with our warranty, prices, service, or selection. We own our property so we will always be there to give top quality customer service. Check with the better business bureau cuz these people sure didn't file a legitimate claim cuz you have to have a reciept to file a claim with the BBB and this is not a real customer.
cathys best value appliance inc own
warren,Michigan,
United States of America
competitors who cant compete
#3REBUTTAL Owner of company
Tue, December 28, 2010
unfortunately when competitors cant compete with our free one year warranty with same day or next day in home service they resort to rediculous lies aimed at misleading consumers. wow. never have we told any one that we would get to it whenever. we always give same day or next day in home service, i urge u to check with the better business bureau. we own our property and are family owned and operated and we are Christians. we would never cheat anyone.
