Ms. Andrews
United States of America#2UPDATE EX-employee responds
Thu, October 11, 2012
With retailers utilizing check return services, it is imperative that they provide notice of fees and additional drafting of your account at the point of sale. When you have a situation where you are not physically at the point of sale, the delivery driver would need to provide you with the necessary information.
As a former employee, I can verify that all stores are provided with stickers that state the ramifications of a returned check via checkcare systems, they are also informed to provide their drivers with this information.
The additional draft is not illegal, and in fact falls into a grey area, it appears that your dispute would be with Pizza Hut, rather than Checkcare Systems. Another tip: if your bank waives a fee, they assume fault, therefore they can (and have) been convinced to cover third party fees as well, if this was due to their mistake.
Matthew
Delaware,#3Consumer Comment
Mon, March 14, 2005
I understand your problems with checkcare, I'm in the middle of a fraud situation with them myself, but why do you ask that people not tip the delivery driver? That is, after all, how they make thier living. As a former driver for PH, I know that those folks get paid between 2 and 5 dollars per hour, and can't afford to do the job, or feed thier families without the tips. If you're not going to tip the driver, I'm sure he'd rather you not patronize PH either, because all you're doing when you do that is hurting the driver, not PH.