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  • Report:  #1006659

Complaint Review: CDL Connection Dallas - McKinney Texas

Reported By:
Duped Attempt by CDL Connection Dallas - Bonham, Texas, United States of America
Submitted:
Updated:

CDL Connection Dallas
1400 U.S. 380 McKinney, 75069 Texas, United States of America
Phone:
(972) 880-6002
Web:
www.cdlconnectiondallas.com
Categories:
Tell us has your experience with this business or person been good? What's this?
CDL Connection Dallas is a joke. I was looking to get my CDL and I was considering using CDL Connection Dallas until I actually saw their truck & trailer at a driver license office in McKinney TX. I spoke with a guy that has just failed the road test using this service & man was he upset. He paid this guy $400 to use the truck & it was his third time back to the dps office. On the third time back his written tests had expired & had to take the written all over again.

He said the first time he was scheduled the truck wouldn't pass air brake test because it kept losing air pressure. Then he had to wait 4 weeks to come back out to do the road test. The guy even said he ran into another guy that used this service & he got crewed over too. He said the other guy failed once & then the truck failed the air brake test & had to reschedule 3 weeks out which put him past his 90 days on the written tests. He had to retest like the guy I spoke to.

This company tried to charge me $450 to rent the truck and the owner said go pass the written and then give them a call. They offered NO assistance in passing the written tests even though they advertise on the side of the trailer "YOU WILL PASS WRITTEN & ROAD TESTS". The guy told me if I fail the road test I only get one more time out to re-test should I fail the road test. After reading the other reviews I decided to tell my experience. They are very shady with their business practices. 

I decided to do the written on my own & borrowed a friend of a friend's truck & trailer. BEWARE of this company. My opinion run & find another option. 


1 Updates & Rebuttals

Bev

Bossier city,
Louisiana,
USA
CDL Connection

#2General Comment

Fri, October 20, 2017

 CDL Connection (not to be confused with cdl test truck). I would like to hop in here. I just got my cdl back here in Dallas after letting it go for a couple years. I investigated test truck rental options and found CDL Connection. I did my research and chose these guys. They were straight forward from the git go told me cost and service up front. Debbie never ducked a question or waffled on an answer. When it came time for my 3hr practice session I got one on one attention...my way. . the way I wanted to spend my time. The next day I went to the appointment they had set for me and the trainer was right there to remind me of all that pretrip stuff. Lennie waited til I was done and celebrated when I passed with flying colors. I observed he treated all his clients the same way.

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