- Report: #580362
Complaint Review: Celebrity White teeth - Torrance California
Reported By:
Fred -
Bulverde, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Celebrity White teeth
20100 s. Vermont Ave. Torrance, 90502 California, United States of America
Phone:
866-202-0846
Web:
www.celebswhiteteeth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Celebrity White teeth Supreme Distrubution LLC. BEWARE so called "FREE SAMPLE" costs $149.95 Torrance, California
Beware of Celebrity White Teeth! They offer a free "trail" sample for only shipping costs of $2.19. Its a 14 day free trail. It starts when you place the order. Then they delay the shipping of the order.
So you call customer service and they appologize and tell you not to worry just wait a few more days. We will get it shipped out to you. You don't recieve the product until well after the trail time. Then the "Big" surprise, they bill your credit card for $149.95 saying its a member ship fee.
When you challenge the customer disservice they tell you that they will cancel your membership, but you will still be billed for the $149.95. They say it is because you did not cancel before the trail period was up.
Customer service tells you to send an Email to there support center to request a refund. Upon reciept of said Email you are immediately declined a refund. Call back and they say there is nothing they can do. Ask to speak to a supervisor and they decline, because of said security reasons.
Don't fall into the trap. Beware of Celebrity White Teeth.
2 Updates & Rebuttals
Mechanic
BERLIN,New Jersey,
U.S.A.
question
#2Consumer Comment
Fri, March 19, 2010
HOW MUCH IS REGULAR TOOTH PASTE THAT YOU NEVER USED
kmedia
United States of AmericaCS
#3UPDATE Employee
Tue, March 16, 2010
Hello,
I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our
product. Please feel free to contact our customer support center by email or
our toll free number at [email protected]/ 1-866-202-0846,
Monday Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM 5:00PM EST. We
suggest email for a faster response. We will be happy to answer any questions
or solve any issue that you may have.
-->
Hello,
I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our
product. Please feel free to contact our customer support center by email or
our toll free number at [email protected]/ 1-866-202-0846,
Monday Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM 5:00PM EST. We
suggest email for a faster response. We will be happy to answer any questions
or solve any issue that you may have.
