Thomas
Tampa,#2Author of original report
Tue, May 12, 2009
I received a call from the owner of the company, James, regarding the incident on May 8, 2009. He apologized for what happened and said that it was totally uncalled for. He vowed to make it right and send me the correct product. He apologized again and made me feel like it truly was a one-time problem that he would not stand for.