Don
Belleville,#2Consumer Suggestion
Sat, January 21, 2006
That is definately an example of customer service. I can't speak for all wireless providers, but service is not something that can be guarenteed anywhere. However, with T-Mobile, if you are moving into an area where there is no service, the termination fee can be waived. There are some requirements that need to be met for this though. Mainly, a fax would need to be sent to customer care showing something concrete with your new address. We accept things like driver's license copies, homeowner or least documents, or utility bills as well.