- Report: #1236830
Complaint Review: central payment - Nationwide
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Author Confirmed
Why?
central payment
Nationwide, USA
Phone:
18004498012
Web:
central payment.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
central payment anthony harrison aproched me at my food trailer offerd me services for less than 1 percent no contract.no early termination fee.brought me a system that would not work for my truck then convinced me to buy 2 wierless card reader wich i paid for ahead of time.l later had to close on of my trucks due to lack of sales.in wich i thought would be canceled since he told me would be done.they still withdraw money after several phone calls and complaints.i then asked my manager to call to deal with the issue,anthonty then made threats by text and voice.and then wich i called to close my account and of course im still being charged and for some reason ive been added to a collections service.this has been. a life changing event.i now pay for to differnt companys.still get billed from central payment and has been on going for months, austin Nationwide
central payment has been the worst company to deal with ive been lied to about cancel anytime no contract they have charged me for equipment that i bought.... becuse theres didnt work for my food truck.i closed one location months ago and still am being charged for after they agread to cancel.my second location has changed services and was suposed to be bought out by contract since then 6 months ive still been charged and for some reason i have been affected by my credit score for no payment although im still charged through my bank.my partner and i called several times to speek to anthony harrison about the hell we got into,,after several attempts he answered,with harsh words and threats,also with text.i called his office right away,they of course did nothing.ive been charged over and over money has constanly being takin out of my account,and im in collections and dont no why.ive tried over and over to resolve this issiue i dont no what to do,its almost as if im being robbed and no one will help..scott austin texas
2 Updates & Rebuttals
Anthony Harrison
Alabama,USA
Would Like To Fix, If This Is A Real Complaint
#2REBUTTAL Owner of company
Sat, August 12, 2017
Hello,
We wanted to reach out again in hopes of clearing up this misunderstanding. Other than finding this report online, none of our clients have ever expressed having the experience you have had and we have never had a complaint like this. If this truly was your experience, then we would appreciate you contacting us so that we can make it right.
Thank you,
Anthony
Anthony Harrison
Austin,Texas,
USA
Possible Competitor?
#3REBUTTAL Owner of company
Fri, October 16, 2015
Hello,
As you can imagine, we were very upset to read your Rip Off Report. We have reviewed all of our clients and can find no one ever complaining of the issues that were mentioned in the report. We would appreciate it if you would let us know who you are so that we could contact you and fix any wrong doings.
At Central Payment Austin, we truly value our integrity and strive to give our clients the best service possible. As a result of those standards, we have built a business that works with over 500 local Austin, Texas business owners. In your outline, you mentioned many things that are worth discussing. For years we have set a standard of being straight forward and honest. While we have a difficult time understanding how our quality of service could have been so neglected in your particular experience, if it did, we absolutely want to set things straight and make them right.
We would very much appreciate you calling us so that we can rectify any wrong that may have been done. If you would like to speak to any of our other clients to determine if they have had a similar experience, you are more than welcome and we will be happy to provide a list for you.
We look forward to speaking with you,
Anthony
