Treva
Battle Creek,#2Consumer Suggestion
Wed, December 30, 2009
Your post is rather difficult to follow.
How is Certegy responsible?
First of all... Any bank that you already do business with that tells you that you have no choice but to take out a loan with them is sketchy. You're free to go to any one or any number of institutions for loans. When doing any check, credit, or debit transactions with anyone, you always run the risk that the customer might not make good. When they do this with checks, it's referred to as a few things.. passing bad checks/deceptive practice/hot checks. On credit and debit transactions are typically payment reversals. This means that the payment was typically initiated by the customer, and later recalled, for whatever reason.
So, this leads me to believe that some important information is missing from this post... because it really sounds to me like you want to blame Visa and Certegy for something that a customer did. Could you possibly clarify? What was the reason for the charge back and what was the reason for the fax?
Regardless, whenever a check, credit, or debit transaction is accepted and complete, a merchant is taking responsibility. Even if a customer stiffed you, you are still responsible for making sure that a bank receives their payments.