- Report: #1334041
Complaint Review: Charity leather - Chandler Kentucky
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Author Confirmed
Why?
Charity leather
2101 North Evergreen St Chandler, 85225 Kentucky, USA
Phone:
6062251373
Web:
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Charity leather PHIL SINNER Took money off my prepaid credit card and I never received my vest or refund which Mr Sinner said was on it's way in money order form and his company worked for people with cancer well they have a poor spokes person if that is true Chandler Kentucky
,The company took my money in July but I never received any vest. When I contact them about the problem Mr. Sinner said my money would be refunded in money order form because I paid with a prepaid card. On October 10 Mr . Sinner sent a email saying my money was on it's way. I have yet too receive any money order.
1 Updates & Rebuttals
leathersite
Phoenix,Arizona,
USA
Charity leather is not a ripoff!
#2REBUTTAL Owner of company
Sun, November 13, 2016
i am sorry that we were not able to please you as a customer. the vest you ordered has been discontinued. because you paid with a prpaid card the bank could not issue a refund. we sent you a money order as promised. Obviously you did not receive the money order. and our contact form has not been working on our website so you may have tried to contact us without results. please email us directly at the email address below with your current address. we will put a tracer on the money order and send you out a new one. again I apologize but realize that these negative things only happen once in a great while. we have a few complaints out of thousands of orders every month. this does not correctly represent our company. please email us.
thank you
