Umatter2charter
Town And Country,#2UPDATE Employee
Wed, February 04, 2009
Delila, My name is Eric Ketzer, I am a Manager with Charter Communications, and I would like to correct this situation. If you could please e-mail me your contact information to Umatter2Charter.chartercom.com, I would be glad to look at the account and make sure the billing is accurate. I apologize for the time you have spent dealing with this issue, but I hope you will allow me to fix it for you. Sincerely, Eric Ketzer