Troy
Rockford,#2Author of original report
Thu, September 28, 2006
I had to drive to the local charter office and speak to a Charter employee not a contract phone person!! to dispute my additional charges and to cancel my HDTV and to return their DVR box. I must admit this was a pleasant experience and it worked out for the best, I didnt cancel my service and switch to dish. I was given credit for the services I didnt request. I still have major issues with Charter and their very poor phone sevice support on the cable side!! Charter I dont agree with you contracting these services out to foreign countrys and allowing these people access to our personnal information.