- Report: #653542
Complaint Review: charter communications - St. Louis, Missouri
Reported By:
marty -
milan, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
charter communications
12405 Powerscourt Drive St. Louis,, 63131 Missouri, United States of America
Phone:
(314) 965-0555
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
charter communications Charter, service you CANT depend on St. Louis, , Missouri
I recently opened a new business in Tn and sought out an internet , IP phone system for my company. Charter said they could install on the date I needed. Never happened. Cost me HUNDREDS in advertising and could not open my business due to not having phone service to run my credit card machine. YOU should go somewhere else for service if you can. They lie to get your signature and the 800 customer service tries to make you feel like it's your fault.
1 Updates & Rebuttals
Umatter2charter
Town and Country,Missouri,
USA
Charter Communications
#2UPDATE Employee
Fri, October 22, 2010
My name is Witten
Henderson, and I am a Communications Specialist with Charter. I would first like
to apologize for the trouble you have had with getting your services installed
in a timely manner. My job is to resolve exactly these sorts of concerns, and I
would be happy to look into this issue to make sure all concerns are addressed.
Please send me an email at [email protected]
with the name, address, and telephone number of your Charter account . In your
e-mail, please put CharterWitten in the subject line, so that I can keep an eye
out for it.
Thank you,
Thank you,
Witten
Henderson
Charter
Social Media
Communications Specialist
