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  • Report:  #1356166

Complaint Review: Charter Financial - Houston Texas

Reported By:
MagillaGorilla - Texas, USA
Submitted:
Updated:

Charter Financial
2617 C West Holcomb Houston, 77025 Texas, USA
Phone:
800-349-0720
Web:
http://charternotes.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Charter Financial is a very well disguised fraud company.  They claim to be a mortgage note buyer, but you must buy their training, which is expensive, but does have some credible training materials.  The worst of this company is that after the sale is made you inundated with emails and other prommotional emails that push additional trainig add ons such as, websites, other services, books, etc.  The most disgusting practice is that you get 30 days of free "support", after that you must pay to get ahold of anyone, should you need to, and you will.  I submitted some notes for consideration and the high end notes get shot down with no much of a, explanation. 

When they do accept a note they stall you with all kinds of excuses and frankly rude and unprofessional emails.  When they finally quote you a price, you are expected to contact the seller and quote him a discounted price.  I did and they accepted.  Charter came back weeks later and low balled the price stating credit issues with the payors.  I refused submit a lower pricve to the seller.  I had a website through them and the "quote" window was directed to their offices.  So if I got any leads I would never know it because I couldn't see the leads on my end.  This company just wants to sell their training materials and are very shady.  I severed all relations with this company and actually signed up with a professional company who has bought the same notes I submitted to Charter in record time.  Stay away from Charter Financial, they are a RIP OFF!



5 Updates & Rebuttals

steve

oklahoma city,
Oklahoma,
United States
leland as u know there are positive and negative people

#2General Comment

Sun, January 19, 2020

optimist people think positive .and other kind think negative

and some times people have nothing to do but give negative reviews.

i purchased course 5 yrs ago..due to family emergency and ongoing problems i could not pursue it till today.but do i think negative of charter financial absolutely not.

as i am an optimist.

God bless and thanks for giving people a chance to make extra income.


Jason

Maysville,
Kentucky,
United States
I am starting to work with this co.

#3General Comment

Sat, February 09, 2019

 I am just now starting to work with this co. and the level of support and guidance i get is well amazing. this co. has taught me so much about the note brokering world and i am looking forward to starting my own note brokering business soon. as of this weekend i am working supper hard on it, the owner is supper helpful and his staff is to. i don't see where this gut gets off defiling this co.

it could be considered a slander case by law. but anyhow i don't see a fraud going on here. But a co. that wants to help people build wealth Just my thoughts and views on this co. thank you Sincerely J.M. Williams


Leland von Syring

Houston,
Texas,
United States
Charter Financial is a Real Note Buyer

#4REBUTTAL Owner of company

Fri, February 02, 2018

Charter Financial has been purchasing notes since 1997 and we have an A Rating with the Houston Better Business Bureau. We offer an excellent home study program that is very affordable, list price is less than $200 and we refund that to you upon completion of your first transaction with us. Other similar programs cost several thousands of dollars and do not offer half of what we offer. Also, I personally provide assistance to our new agents and that is almost unheard of these days and that type of support would cost tens of thousands of dollars from people who are "selling information" and not actually buying notes.

We do make available additional items that agents might need, like websites, mortgage leads, etc. and these are very reasonably priced (websites for $49) and agents have no obligation to purchase them from us. Contrary to what this person has stated, if you have a website with our company then all of the leads go directly to you and not to us.

We do offer 60 days of free support for our agents when they first sign up with us and lifetime for free once you complete your first transaction with us. However, if you are working on a transaction then we always provide assistance for you, no matter how long ago you signed up with us.

We make money when are agents make money and buying notes is our focus. Like was previously mentioned, we have been in business for over 20 years and it is sad that one individual can make false allegations that could possible deter someone from reaching their full financial potential working with a great company.

 


Valerie

South Holland,
Illinois,
United States
CHARTER FINANCIAL FRAUD?

#5Consumer Comment

Thu, January 11, 2018

Wow! I was looking into starting a note business and just decided to look into the company to see if there was any information. To my surprise there have been multiple complaints for this company. Just goes to show, something that sounds good may not always be that way.

 

I am soo grateful I decided to investigate this company before signing up. Hopefully, I will find a reputable company that will do what they say--purchase notes!!!!

Please send any information on reputable companies to: [email protected]

 

Thanks.


Charter Financial

Houston,
Texas,
USA
Charter Financial is a Note Buyer

#6REBUTTAL Owner of company

Fri, April 28, 2017

Charter Financial has been in business for 20 years, starting out in August 1997 and we are actual note buyers. Individuals that want to send us notes do not have to purchase our training materials as long as they know the business and are able to order appraisals, title policies, set up closings, etc. For individuals who do not know the business we do have a training program called "Building Wealth Together" that teaches individuals how to locate notes and how to earn money referring them to us. In our training we do teach that we have no interest in notes found on internet sites such s Note Marketplace, Note Trader Exchange, etc. The reason is because for one, if we thought these were good notes we would just get them from there for ourselves and two is that we have found the notes on these sites are not quality notes. The person who has made this complaint refused to listen to our advice and kept submitting notes from these sites and as we teach people, there is always something wrong with them that makes them not markatable so we end up rejecting them either because of bad credit or low appraised value or even due to title issues.  Our program does come with 60 days of support and if a new agent still wants support after that time frame the cost is only $9.95 per month (this hardly is indicative of a company that is trying to make money selling information). As a matter of fact, the training program we offer is only $195 and we do refund that amount when an individual closes their first transaction with us, this is in addition to their referral fee. We do offer websites for our agents or they can build their own but they are under no pressure or obligation to get one from us and the money we charge goes directly to the company that builds the sites and we never call our agents trying to upsell them additional training. I would like to challenge the person who made this complaint to show us all proof that the deals that were brought to us were actually purchased by another buyer. The fact is they were not because the notes weren't good and no one would want them.  Charter Financial is a real company that values its agents and we treat people right.  

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