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  • Report:  #444952

Complaint Review: Charter One Bank - Wilmington Illinois

Reported By:
- Wilmington, Illinois,
Submitted:
Updated:

Charter One Bank
417 S. Water Street Wilmington, 60481 Illinois, U.S.A.
Phone:
815-476-2141
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Charter One Bank has ripped me off over $1,000 in bank fees by holding back ACH credit card sales deposits to my business account for up to 7 days now. Between my credit card processor for our store, (Heartland/Bank of America & Charter One Bank), they both have been delaying deposits to my account.

It states that those deposits are to be posted to my account within 48 hours of the store batch out report.

It's gradually been getting worse since February.

Charter One has also depleted my savings account by transferring those funds without my approval to cover their fraudulent fees.

I see from other complaints filed that they have been holding other customers' deposits to cause the overdrafts so they can charge their customer's the fees associated in their fraud.

I was also informed that other banks have done this type of fraud prior to closing their doors.

I've reported this to the FBI and they also referred me to The Department of Office of Banks and Real Estate to file a complaint there too!

Tom

Wilmington, Illinois

U.S.A.


1 Updates & Rebuttals

Roberto

Otttawa Lake,
Michigan,
U.S.A.
Right

#2Consumer Comment

Thu, June 18, 2009

You know I don't know what it is Troy, but I think you may be correct. I am having the same problem at another Charter One. One time, I was told my balance was in the proverbial green, I did not use my credit card for two days, only to find that when my paycheck was electronically deposited, for some reason out of nowhere, I was in the red. I do not know what is going on, but I know for a FACT that I did not cause that overdraft situation.

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