- Report: #202953
Complaint Review: Chase Bank - Louisville Kentucky
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Chase Bank
chase.com Louisville, 40233-6520 Kentucky, U.S.A.
Phone:
877-682-4273
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Chase Bank Paid a Debtor with my CLOSED account!! Demanding Reimbursement Louisville, Chicago Kentucky, Illinois
I closed my checking account with Chase. A week later, Chase allowed a withdrawal from my CLOSED account! Now they are demanding I pay them back! My money had already been withdrawn, my account was closed AND I had already moved to a different bank! I filed a claim with the Fraud Department and they have assured me that I owe Chase NOTHING ($0)!!!!
But the Collections Department insists otherwise and have me reported both to CHEX Systems and another Agency in an attempt to recover monies that THEY paid by mistake! Please help! The girl in the Fraud Department has done all she could. There is NOTHING that I can do to convince them that I do not owe that money! I am a paralegal at a lawfirm, but am hesitant to bring this to one of attorneys in my office. However, I am prepared to do so, as they are threatening to ruin my credit!
Any ideas? Please help?
Anonymous
Chicago, Illinois
U.S.A.
But the Collections Department insists otherwise and have me reported both to CHEX Systems and another Agency in an attempt to recover monies that THEY paid by mistake! Please help! The girl in the Fraud Department has done all she could. There is NOTHING that I can do to convince them that I do not owe that money! I am a paralegal at a lawfirm, but am hesitant to bring this to one of attorneys in my office. However, I am prepared to do so, as they are threatening to ruin my credit!
Any ideas? Please help?
Anonymous
Chicago, Illinois
U.S.A.
2 Updates & Rebuttals
Carolyn
Chicago,Illinois,
U.S.A.
Chase paid an unknown entity.
#2Author of original report
Thu, July 27, 2006
A company that I had never heard of and never ordered from. An online company. In re: confirmation letter. Yes, I did obtain verification of my zero balance and forwarded it to them, along with all the nasty letters, and a cover letter explaining same.
Robert
Wallingford,Connecticut,
U.S.A.
What was the "withdrawl"?
#3Consumer Comment
Wed, July 26, 2006
Was it a preauthorized, recurring withdrawl, an ATM withdrawl, a check that you had forgotten about, an electronic debit you forgot about? Or was it a non-authorized debit? If it was a legitimate debit (perhaps you didn't change you account information with the debtor in time for them to stop the debit to your old account), why would you not have to pay them (plus fees)? Did you get a letter from Chase stating that the fraud investigation was completed and that you owe nothing? If it was verbal, it is worth the paper it is writen on. If you do have a letter from them, send a copy to the Chase Collections Dept. A closed account is not really "closed" until it remains at a zero balance for a certain period of time (I am not totally sure but I would guess at least one statement period). One week wouldn't seem long enough to make sure there are no outstanding debits against the account. Good luck.
