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  • Report:  #621602

Complaint Review: CHASE BANK - RIVERSIDE California

Reported By:
Sonny - riverside, California, U.S.A.
Submitted:
Updated:

CHASE BANK
MAGNOLIA AVENUE RIVERSIDE, 92503 California, United States of America
Phone:
8007887000
Web:
Categories:
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I am still in shock what these bastards at Chase will do. I have been with them for over 9 months, when one of the nice tellers told me to open a savings account..in case my checking account overdraws.  I deposited 15000.00 into a newly formed saving account and linked the checking account to my savings.  Many weeks later, I wrote a check for 14,500.00 confident that the check will go through because of the money in the saving account.  What happens next is beyond belief.  Instead of transferring the entire 14,500 from my savings to checking, they only transferred enough to clear the 14,500 check...which left a small amount in my checking.  Every small check that I wrote after that, incurred a transfer from savings to checking..  By the time I discovered it, they hit me with SIX TEN DOLLAR TRANSFER CHARGES OF 60.00.  Spoke to one of the officers, she refused to remove them.  MY question is: WHY DO I HAVE TO PAY THESE CHARGES WHEN ITS MY MONEY, DID NOT USE A PENNY OF CHASE MONEY, WHY TRANSFER SMALL AMOUNTS WHEN THEY COULD HAVE EASILY TRANSFERRED THE 14,500 TO CLEAR THE BIG CHECK AND TO ADD INSULT TO INJURY, THE NEARLY THREE MONTHS I HAVE HAD THIS SAVINGS ACCOUNT, THEY PAID ME LESS THAT 10 CENTS IN INTEREST. Its sneaky deals like this that will cause good, loyal customers like myself to flee from these den of crooks.  I am not going to do business with these bums, they are the shylocks of the banking business, DONT OPEN A SAVINGS ACCOUNT......ITS QUITE OBVIOUS FROM THE HUNDREDS OF COMPLAINTS ON RIP OFF REPORT THAT THESE GUYS ARE THE VULTURES THAT SUCK OUR BLOOD.


2 Updates & Rebuttals

Sonny

riverside,
California,
U.S.A.
CHASE IS A PREDATORY BANK

#2Author of original report

Sun, July 11, 2010

Hello Robert...I disagree with your statement that this was not a rip-off.  But, before I proceed, I  will admit that from a legal standpoint, maybe you are right, I signed a whole bunch of documents when I opened my savings account and I am sure, these shylocks at Chase covered all their bases.  Now lets look at it from a moral standpoint. The only reason I opened a savings account was because I was pressured into it by one of the tellers who told me how great this vehicle is. They did not mention all the BOOBY TRAPS that came with this account, like a 10.00 transfer fee, 25.00 to close the account and more than one 10.00 fee every time (several times a day) the transfer took place.My point is  did it cost Chase to do this transfer.  Was there a paid employee who physically took the money out of the savings account and put it into the checking account??  Secondly, I have never bounced a check for the last fifteen years, and if I had taken the 15,000 dollars and placed that into the checking account, I would not have incurred the 60.00 transfer fees.The argument of being hit with 39.00 NSF fees if I did not have overdraft protection only applies those people who dont monitor their accounts and those who dont have enough money.  Once again, why do I have to pay Chase 60.00 when I did not use a penny of their money??? The fact of the matter is that Chase has a history of collecting and charging their customers OUTRAGEOUS fees to pad their bottom line. Thats why there are 543 complaints against them on the Rip Off Report.  I own a business, I can easily institute all kinds of Bobby Traps to charge my customers for the slightest error, but I know if I did that, I will be out of business in a few months. Bottom line, this is a predatory bank, they dont realize that there are hundreds of other banks in their vicinity who will gladly accept me as a customer. Never again with CHASE.


Robert

Irvine,
California,
U.S.A.
No RipOff...

#3Consumer Comment

Thu, July 08, 2010

You signed up for Overdraft protection linked to your savings account.  They did exactly what you requested them to do.  If there was not enough money in your checking account they will transfer enough from savings to cover that check. 

So if you had $1,000 in your Checking they would transfer over $13,500 from savings, and charge you the overdraft transfer fee.  Now, they usually only do this once per day so if you had 2-3 checks come in in one day I believe with Chase it should only be ONE fee and ONE transfer to cover everything that came in.  However, the next day would be a new transfer and a new fee.  Just be glad that you did have the account linked as those 6 $10 fees could have just as easily have been 6 $39 fees and possibly having the checks returned for NSF.

DID NOT USE A PENNY OF CHASE MONEY, WHY TRANSFER SMALL AMOUNTS WHEN THEY COULD HAVE EASILY TRANSFERRED THE 14,500 TO CLEAR THE BIG CHECK

- You knew your checking didn't have the money so you could have done the exact same thing before the check came in and avoid the fee.  When you opened and linked your accounts you were given the terms, and this is all covered in there.

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