Ken
Randolph,#2Consumer Comment
Sat, December 13, 2008
You may want to send them a certified letter, receipt requested, explaining what's going on and with a copy of their letter. Anything that you enclose with a payment goes to a mail processing center where it is handled by a minimum wage clerk who only knows how to handle checks. Your letter is likely tossed in the trash next to the check encoding machine and is never read by anyone who could actually help you.